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Cashapp is now accepted as payment
We now accept Chime as payment
We do not accept Checks or electronic E checks!
We only accept cash money, Paypal, Chime, all major debit and credit cards we have a card machine and Cash App as forms of payment.
No Refund Policy
No Refund Policy Contract
Upon arrival we do a walk through with customer and get directions and what is needed of the cleaning. Then we begin to clean, after every task is completed we will do a final walk through with customer to make sure we have cleaned everything that was expected of us, this allows us to go over anything missed if necessary to ensure customer satisfaction, avoid return visits of re- cleaning, false reviews and any false complaints.
There is a 100% No Refund Policy
By contacting us and using our cleaning services you agree to the following:
Here is why:
We pay attention to detail, professionalism and a guarantee not to leave the premises until the owner is delighted with the job.
1. Upon arrival the cleaners will do a walk through with customer for cleaning directions, rules, instructions and details before they start to clean to go over whats needed.
2. Cleaners begin to clean and upon completion, another walk through to will be done with customer to make sure everything is done to your satisfaction to Avoid later dissatisfaction, false reviews and false complaints.
3. After the final walk through with customer, if the customer see any problems with cleaning our cleaners will go over the cleaning and redo any mistakes made until customer is happy.
4. Once to customer is happy with the corrections made then they will pay the cleaner and the cleaner will leave the premises.
5. This is done to ensure customer satisfaction to avoid the customer calling back requesting a refund and to avoid a return visit of re-cleaning. Thats why we do the final walk through.
6. The customer agrees not to have any personal appointments on the day of cleaning that would require them to leave or disrupt and or end the cleaning process. We prefer the customer has a clear schedule on the day of cleaning. If you have an appointment that you must make we ask that you schedule your cleaning on a day where you have no appointments, you will be required to still pay the entire cleaning fee if you end the cleaning early.
By contacting us and using our cleaners and cleaning services you agree to these reasonable rules and no refund policy.
We also require the customer to never leave the premises while the cleaning is taking place. This helps avoid the chance of been scammed for non payment.
In the event that the customer has to leave or will not be at the location at any time of arrival, during the cleaning, or for the final walk through we will require payment before we start any cleaning to avoid the possibility of not being paid once job is complete. Also, The customer agrees that : If the customer is not happy with the clean there is still no refund on a completed cleaning job and/or if the customer leaves and does not return for any reason, it does not mean that the customer will be refunded for any reason. For example, leaving and/or calling back later to say: “the cleaner forgot to clean a window etc…so now therefore I deserve a refund.” This is why we always ask the customer to clear their schedule and to be there from start to finish so that the cleaner and customer can be there to go over the finished clean. We are trustworthy, we work very hard and have been in business for years and are verified sellers on all payment methods such as paypal, cash app, and venmo etc.
We do require payment before the actual cleaning takes place, we also require payment when the customer will not be present for any time of the cleaning process or if any other reason that causes customer to leave. We believe in working hard and being honest.
To helps avoid conflict and complaints, this is why we follow steps 1-5 stated above in this contract, you also agree to this this contract of a 100% NO REFUND POLICY on cleaning services when using our cleaning services and when contacting us by phone and by paying us using any payment method such as cash money, cash app, paypal, venmo, chime or any credit debit card transaction. We are verified with all payment method platforms listed.